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Privacy Policy

We collect your information during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed

  • Location, IP address and browser type

  • Shipping address
     

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

 

We’ll use this information for purposes, such as, to:

  • Send you information about your account and order

  • Respond to your requests, including refunds and complaints

  • Process payments and prevent fraud

  • Set up your account for our store

  • Comply with any legal obligations we have, such as calculating taxes

  • Improve our store offerings

  • Send you marketing messages, if you choose to receive them

 

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for one year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and

  • Customer information like your name, email address, and billing and shipping information.

 

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us deliver your orders and provide store services to you. This including your shipping information that we share with our fulfillment partners who ship our products to your provided destination; and your payment information that collected and processed by payment processors in accordance with their privacy policies.

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